How do you handle last-minute booking requests?

Elisa
Community Manager
Community Manager

How do you handle last-minute booking requests?

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Hello everyone😊,

I hope your week is going well.

 

Today, I would love to hear how you handle last-minute booking requests. I know it can be a challenge, but it’s also an opportunity to showcase flexibility and excellent service.

By staying responsive and adaptable, you can turn last-minute requests into positive experiences that build your reputation as a thoughtful host.

 

I’m curious to know, how do you handle last-minute bookings?

Share your tips with other hosts in the comments!

 

Wishing you a great day,
Elisa 🌻

 

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33 Replies 33

Hi @Kathleane0 😊

Thank you so much for sharing your approach here!

 

It seems like you have had an amazing experience. Have you received many last-minute bookings during this journey? How long have you been hosting?

 

Warm regards 🌻,

 

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Rosanna51
Level 5
Queensland, Australia

Hello @Elisa

My Settings are for bookings at least a day before. If my calendar is empty after a guest leaves I make sure I get most of the clean done the day guests leave so that if someone books last minute for the next day I’m mostly ready, if that makes sense. I don’t do same day bookings as I need the time to have my place looking its best each time. 
If it's a very last minute booking and you can’t possibly have your place ready by the normal checkin time, simply ask the guests if they are happy for a later checkin since it was last minute. 
cheers!!!

Hi @Rosanna51 😊

It's nice to hear from you, thank you for sharing this here!

 

Do you always implement this approach, or have you changed it over time?

 

Warm regards 🌻,

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Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center
Rosanna51
Level 5
Queensland, Australia

Hi @Elisa

i briefly tried same day turnaround. It’s too hectic for me. So mostly I’ve always done one day turnaround.  I’ve hardly had any last minute bookings. If I can’t possibly have been ready I simply don’t accept the last minute. booking. I like to be accommodating where I can but not to the enth degree. 
cheers!