How does a long term renter change credit cards so they can continue their stay

[Howard139]

I have a renter who keeps extending his stay as dictated by work but he needs to change credit cards. Is there a way to do this or even a way to end his stay and start another so he can chane cards?

[Roberta2]

Hi @Howard139 

He should be able to add a new credit card to his account. He should go into settings / payments. He would not be able to change for existing booking, I believe, but should be able to get charged for any future bookings.

If he is having issues, please ask him to call airbnb

Phone numbers here

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245