This has been the busiest season ever for us. We have had our Airbnb house by Lake Chatuge in the western North Carolina mountains for 9 years. We have a wonderful reliable cleaning couple. We block out days for extra cleaning and maintenance twice a year. So our house is kept very clean, uncluttered, and well maintained. We provide liquid hand soap, shampoo, conditioner and bath gel that our cleaners keep filled. We have extra throws for comfort in our great room by the gas fireplace. We have decent dishes, towels, sheets, etc. for guest comfort. We keep a book with recommendations for restaurants, boat and water sport rentals, hiking trails, shops, etc. The grounds are well maintained by a yard maintenance man and his workers. I give bonuses to our helpers when business is good on holidays. We personally check out the house every chance we get when we come up and stay at our weekend house next door. We keep our daily prices as low as we can so that families can afford a vacation. Our guests are very respectful of the house. We listen to guest recommendations for maintenance and repair. We try to have personal comments of greetings when guests tell us what they want in our area. We try to keep the communication light and friendly. We now have many repeat customers and guests who come at the recommendation of past guests. This success has occurred over time.