Shellie27 Level 1 Brisbane, Australia removal of bad reviews This one guest has been an ongoing issue - FIrstly the used ... This one guest has been an ongoing issue - FIrstly the used the property for 7 hours then demanded an imedieate refund at 11:...
Tony2038 Level 2 Toronto, Canada Homeless guest booking - feedback for next steps Just recently had a guest booked our spare bedroom. They wer... Latest reply Just recently had a guest booked our spare bedroom. They were a homeless couple. Had a ton of stuff with them that filled our... Latest reply
Alpana21 Level 1 Host not refunding my deposit even though I did not stay at ... I made a booking in Rochester, NY, for September 26-29. The ... Latest reply I made a booking in Rochester, NY, for September 26-29. The pictures on the Airbnb listing were misleading, as I have photos ... Latest reply
HoaiAnh0 Level 1 Beppu, Japan Stuck in Verify Photo ID So this is my first time using Airbnb, when I press the Requ... Latest reply So this is my first time using Airbnb, when I press the Request to book button, Airbnb asked me to verify my ID (using passpo... Latest reply
Simeon43 Level 1 Host in Thailand Dear Colleague Host in Thailand, I am currently in Thailand,... Latest reply Dear Colleague Host in Thailand, I am currently in Thailand, I am looking for a host that could accommodate me, my wife and m... Latest reply
Guy991 Top Contributor Sintra, Portugal Text Messaging Guests When it comes to communicating with guests, which is a funda... Latest reply When it comes to communicating with guests, which is a fundamental part of providing exceptional hospitality, I see two types... Latest reply