David10846 Level 2 London, United Kingdom False Review Not Removed Despite Airbnb Confirming the Revie... Hi, I'm looking for advice on how to handle a situation with... Latest reply Hi, I'm looking for advice on how to handle a situation with a factually incorrect review that Airbnb has refused to remove. ... Latest reply
Christina2204 Level 1 Surname missing Hi my guest has confirmed their booking but their full name ... Latest reply Hi my guest has confirmed their booking but their full name still does not show. Latest reply
Robin933 Level 2 Kingston, Canada Guest Refunded After Issues Were Resolved – Host Blocked fro... I wanted to share a situation that just happened to me, beca... Latest reply I wanted to share a situation that just happened to me, because I think it highlights a serious gap in Airbnb’s support for h... Latest reply
Luksa1 Level 2 Split, Croatia Guest broke house rules, then left false retaliatory review ... Recently I had a guest who violated several house rules and ... Latest reply Recently I had a guest who violated several house rules and later left a review filled with false claims after I enforced tho... Latest reply
Nic15080 Level 1 Omaha, NE Specialized Teams and Ambassadors What a joke. They claim they help but never discuss anything... Latest reply What a joke. They claim they help but never discuss anything with you. They make decisions without completing a full investig... Latest reply
Elisabet2167 Level 1 Kristdala, Sweden Extra guests Two days before booked arrival, 8 people, we have received a... Latest reply Two days before booked arrival, 8 people, we have received a request if its ok to bring two extra people with a campervan to ... Latest reply