Hello,
I recently booked a listing on Airbnb and I have discovered a discrepancy in the amenities provided compared to what was advertised on the listing. I'm unsure how to proceed to address this issue.
Specifically, the listing mentioned amenities such as a swimming pool and a gym, but upon arrival, I found that these facilities were not available or accessible. This has impacted my overall experience and I would like to find a resolution.
Could you please guide me on the steps I should take to address this matter? I would greatly appreciate your assistance in resolving this discrepancy and ensuring that the listing accurately reflects the amenities provided.
Thank you for your attention to this matter.