Hi I became a host only this month.
Last Saturday I got an instant booking for 2 days and a hour later the guests arrived when I just finished changing and cleaning from previous guest. The booking was for 2 adults and 2 kids. Came two men and I did not have a chance meeting the kids. First the men entered our own space by mistake(they did not follow our sign and meanwhile our door was not locked) without an apology.
Then one of the men walked into the rental unit (the whole lower level) and turned on all the lights and turned back. They started to complain to me the house is not for their sole use because we living on the main level will be disturbing.
They would want to cancel and ask for refund.
I was bit annoyed and told them everything was cleared written in my listing. They insisted because they need to leave their kids here but in fear of endangered by other people(us). I asked how old are the kids. This guy answered about 5. I felt odd and told him in Canada this would be illegal to leave so little kids unattended. Anyhow the guy insisted free cancelling and pushed me to contact Airbnb.
From the name and appearance and accent of this guest I can tell their origin and they might be visitor or new immigrant. Their facial expression was stiff, senseless and never looked at me straight when spoke to me. I could not bear this so straightly cancelled their booking with airbnb.
Few days have passed I still cannot help but guessing why the two men 2 young kids came to our town from a place that is 10-12 hours drive away bringing two kids to spend the weekend but booked an accommodation in last hour and still would leave the kids alone in airbnb. Although they cancelled their booking with me and did not stay, Airbnb asked me to write a review.
What would you experienced guest write this review if you were me?
