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Support with your bookings

I can't message hosts

‎01-12-2023 05:05 PM
Youssef202
Level 1
‎01-12-2023 05:05 PM

I can't message hosts

...

‎01-12-2023 05:05 PM
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3 Replies 3
‎01-12-2023 05:47 PM
Mike-And-Jane0
Top Contributor
England, United Kingdom
‎01-12-2023 05:47 PM

@Youssef202 Indeed a guest cannot message hosts on the community centre. This is so that you cannot bypass Airbnb and book direct with them. It is a pain however if you are a journalist trying to contact hosts.

‎01-12-2023 05:47 PM
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‎01-12-2023 06:44 PM
Helen3
Top Contributor
Bristol, United Kingdom
‎01-12-2023 06:44 PM

Do you mean you can't message hosts on the platform regarding making a booking @Youssef202 .  If so, give Airbnb a call to see what has happened.

‎01-12-2023 06:44 PM
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‎06-12-2023 09:21 PM
Paula
Community Manager
Community Manager
Port Moody, Canada
‎06-12-2023 09:21 PM

Hello @Youssef202,

 

Could you share a bit more detail about which platform you are unable to use for messaging hosts? Is it the Airbnb page or the Community Center?

 

Please keep us posted.

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

‎06-12-2023 09:21 PM
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