I have been charged twice.

[Douwe8]

I have been charged twice for the same booking. 

How do I request a refund?

Best regards,

Douwe

[Fred13]

Perhaps best to contact host and if he received double payments, he can refund one of the payments. This would be a lot simpler than getting Airbnb involved.

[Mike-And-Jane0]

@Douwe8 Don't go to the host - Airbnb is fully responsible for collecting the money from guests. You can either call Airbnb or just request a chargeback from your bank.

[Staffan6]

Did you find a resolution to this issue?

The same thing has also happened to me, and it doesn't seem uncommon, so I'm wondering if anyone has a solution.

Thanks

[Jan16400]

I have been charged twice by Airbnb it was automatically taken from my  account the whole amount  what should I do

[Emilie]

Hi @Jan16400, 

Have you tried contacting the Support team? They will be best placed to help you look into what happened and find a solution: https://www.airbnb.co.uk/help/contact-us/

I hope this helps 🙂

Emilie