I just yelled at a guest! That's a first!

[Inna22]

It is summer, busiest time, and here come my crazy stories.

A guest came back with her entire crew well after check out, when the new guests were there, literally there and all started to use the bathroom. I was there greeting the new group when one of the new arrivals approached me to tell me that someone was downstairs and it was really awkward. I ran down and asked them to leave. They were trying to explain that all they needed was a bathroom.

In a complete shock I told them (with my heave Russians accent that gets worse when I am shock) that this is completely not ok. They then proceeded to try to enter my side gate and walk out through my actual property so then I yelled something else, cannot even remember what, probably something like you can not be doing this. Bad reviews were left by both parties promptly.

[Quincy]

Hello @David8879, 

Unfortunately, I had to remove some pieces of your content as they are not in line with our community guidelines. 

Having said the above, I would also appreciate that the conversation remains respectful going forward. If in doubt of our community guidelines, please take a look by clicking >here<. 

Thank you,

Quincy 

[David8879]

@Quincy Thank you for doing that

This endless conversation got heated - I was thinking that I really did not have to try to change people opinions - everyone is free to think what and how they wish. (And definetely I should not have expected other people to be as hilariously funny as I wrongfullly think I am)

My opinion stands - we as hosts, must expect non-uniform behavior from guests - people are people and we are in the "people business"

Signed

David Ben Boruch

[Dimitar27]

@Inna22  It looks like you are overwhelmed. 

[Lenore22]

And invariably when you offer a same day early check-in or late check-out is when the other party will suddenly either leave late or show up early.

We usually leave 24-hours between stays to have time to clean, but in a handful of cases each year, we do have a same-day turnover with the cleaners' approval. Invariably, that day the last guests checkout late and the next group shows up early. This week, the people who asked if it would be ok if they showed up much later than our check-in time of 4pm, of course showed up at 3pm, after the previous guests had left 30 minutes late. 🙄

Also, invariably the people who ask for early check-in show up after 6pm and the ones who ask you to check-in late, show up early. 🤷‍♂️