Instant Book No Longer Requires "positive" Review

Suzanne302
Level 10
Wilmington, NC

Instant Book No Longer Requires "positive" Review

Heads up in case I'm not the only one who didn't notice another subtle wording change Airbnb has made in regards to IB.

 

I use IB with requirements turned on. It used to be that a guest could only book instantly if they had at least one positive review. NOW, a guest can book as long as they don't have any negative reviews. ie, They completed a stay but the host didn't review them.

 

So, theoretically, a guest could have been a nightmare, the host was scared to leave a review, and now the guest is unleashed on the rest of us. Another reason to ALWAYS review bad guests!

 

I am not a fan of this and it's sneaky of Airbnb to make this change. Perhaps they did this at the same time they changed the wording of "Would you host this guest again?" to "Would you recommend this guest to other hosts?"

 

I'm still okay with IB because it works for me so I won't be turning it off. I just think this feels slimy.

15 Replies 15
Joshua1161
Level 2
Perry Hall, MD

I just had someone instant book who has no reviews. This seems very unfair. I am going to disable my instant book if I have ANY more bad experiences.

 

Any guest who is able to instant book with me without any reviews will likely get a negative review if they give me ANY reason to. I've already had a bad experience with a 5-star guest, I shouldn't need to worry like this.

 

I will not let other hosts suffer what I have because Airbnb is lenient with new guests. I'm not a massive hotel chain, I can't afford to replace things if a guest refuses to pay up, then Airbnb also refuses even the smallest and best documented claims.