Darien1 Level 2 Suffern, NY One unreasonable review may affect Superhost Status I was reviewing my Superhost status and notice my Overall Ra... Latest reply I was reviewing my Superhost status and notice my Overall Rating for the past 12 months which counts towards Superhost status... Latest reply
Slawomir8 Level 1 Zürich, Switzerland Escalate support case I would like to escalate a support case where a Case Manager... I would like to escalate a support case where a Case Manager Deepti is clearly not following rules of Airbnb and of customer ...
Marissa160 Level 10 Dallas, TX Help! guest throwing a party! I need advice please! Had a guest with a reservation for 5 p... Latest reply I need advice please! Had a guest with a reservation for 5 people. I have a 10 person max and no parties on my listing. My cl... Latest reply
George1803 Level 2 Betws-y-Coed, United Kingdom Terrible customer service Hi, Has anyone else experienced having a dispute with a gu... Latest reply Hi, Has anyone else experienced having a dispute with a guest, speaking to Airbnb and getting advice from them only to foll... Latest reply
Katie1550 Level 1 Boston, MA Refund to a Closed Account I cancelled a reservation due to my trip getting cancelled l... Latest reply I cancelled a reservation due to my trip getting cancelled last minute and unfortunately I forgot when I booked the trip I bo... Latest reply
Luz688 Level 2 North Bellmore, NY Superhost status What is the criteria for superhost status and how often is t... Latest reply What is the criteria for superhost status and how often is the evaluation. When is the next evaluation? Thank you. Latest reply