Items left behind

[Deena41]

I left items behind. A robe, nightgown and a hair extension that cost me over 100.00. I’ve messaged the host repeatedly and she hasn’t responded. What can I do?

[Till-and-Jutta0]

Happened to me once, OMG.

I politely contacted the host, if she could send me the items, and I would reimburse all extra expenses to her.

Worked, I was happy, and I visited her later again, and brought a personal thank you to her.

[Deena41]

I live 20 mins away. I said I will come pick it up. Still no reply. Is there some Airbnb support I can contact?

[Michael5047]

@Deena41 

How did this work out for you? did you recover your items?

[Corinne833]

I would just say I’ll be by to pick up my wife’s things. Please tell me what day and time is convenient for you? I wouldn’t want to disturb you but they are items that are things my wife needs back.