Has anyone else had this happen to them? I also wonder how anyone is supposed to avoid this under airbnb current policy of deleting reviews from cancelled guests.
Our airbnb was cancelled less than 12 hours before checkin of Christmas day. Apparently there was a leak. We flew 3500 miles to stay for 5 weeks but in the end we could only afford to stay for a week and then fly home. I left a review but airbnb removed it. To my horror, the host also cancelled two other people in different countries over same period. Their reviews? Also deleted within 24 hours. (But I have screenshots). In case at least, Airbnb also allowed them to relist their property immediately.
Ultimately, we believe airbnb is profiting from allowing hosts on their site that persistently cancel at the last minute to stay on the site. If anyone else has suffered this, please let me know. We will be looking into group litigation through the Irish courts.
