Hi,
i had 3 listings and one of the listing one local guest threw a open party inviting hundred of teenagers to my house. i was able to see it in my external cameras when hundreds of people start entering the house.
There were tons of damage to the house and i opened a reimbursement request with Airbnb.
i already had booking for the next 30 day and airbnb took 6 weeks to complete the reimbursement request which caused multiple negative review on my listing as some of the furniture, blinds, appliances were broken by the previous guest.
Airbnb has now removed my listing and also approved my reimbursement at the same time 2 days ago.
i have sent them the evidence with pictures and videos that shows house in perfect shape but they still rejected the appeal without any reason.
Has this happened to anyone else and what can i do to get someone looked at this issue so that my listing can be reinstated as this is very frustrating as i have spend a lot of time and money to get this house fully ready for airbnb.
Thanks for the help