Elisa Community Manager How do you encourage guests to book again? Hello everyone ,I hope you’re having a great week! One of... Latest reply Hello everyone ,I hope you’re having a great week! One of the best compliments a host can receive is a repeat booking. It ... Latest reply
Camila930 Level 2 Miami, FL Do Not Stay with Airbnb Host ** – False Smoking Claim + Dang... I’m posting this to warn others in the Airbnb community abou... Latest reply I’m posting this to warn others in the Airbnb community about a deeply upsetting experience I had, and how Airbnb has failed ... Latest reply
Pete69 Level 10 Los Angeles, CA Refund for power outage? Thankfully I haven't yet activate my listing because we had ... Latest reply Thankfully I haven't yet activate my listing because we had a power outage in my area from 2 AM to 11 AM. This had me thinkin... Latest reply
Dave1581 Level 1 England, United Kingdom Host cancellation fee Hi. I've charged a £400 cancellation fee from a reservation ... Hi. I've charged a £400 cancellation fee from a reservation made several months ago. It has only just been brought to my atte...
Kelly333 Level 6 Messages not read - and guest is a also a host Hey folks! Any thoughts? I just had a guest who is also a h... Latest reply Hey folks! Any thoughts? I just had a guest who is also a host (per Airbnb profile) who did not read any messages I sent via... Latest reply
Megan160 Level 10 Tucson, AZ I will no longer post a bad review about a guest I had an awful guest experience and tried to settle it with ... Latest reply I had an awful guest experience and tried to settle it with the guest personally. She stayed at a reduced rate and then neede... Latest reply