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Long Term extension dates blocked out
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27-12-2023
11:11 PM
![Jacqueline1395 Jacqueline1395](https://a0.muscache.com/im/pictures/user/User-347409697/original/148546eb-706b-4dd0-b3af-cc2c089b5a9c.jpeg?aki_policy=profile_x_medium)
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27-12-2023
11:11 PM
Long Term extension dates blocked out
Our unit is set up as a monthly rental (30 day minimum). Our current guest is reserved for 35 days, so she's already reserved for the required days. There are 22 days between her stay and the next guest. She has requested an extension, however, Airbnb has these dates blocked out. I can not open them up on my end, because it violates the Airbnb 30 minimum rule. I'm not trying to open it for another guest, just want to allow my current guest the ability to add on a week or two. I've already contacted customer support, and the issue is being escalated. Just wondering if anyone else has experienced this and what was the outcome. Surely theres a way around it.
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1 Best Answer
28-12-2023
07:35 PM
![Joan2709 Joan2709](https://a0.muscache.com/im/pictures/user/48df210c-f5a8-43c1-8a52-a325828313f7.jpg?aki_policy=profile_x_medium)
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28-12-2023
07:35 PM
Go to your in box and find the last guest message
On the right panel you will see Reservation Details
Scroll towards the bottom and you will see "Change Reservation"
28-12-2023
07:35 PM
10 Replies 10
28-12-2023
01:55 AM
![Joan2709 Joan2709](https://a0.muscache.com/im/pictures/user/48df210c-f5a8-43c1-8a52-a325828313f7.jpg?aki_policy=profile_x_medium)
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28-12-2023
01:55 AM
So you (or your current guest) tried to do a reservation alteration to extend the current stay and you couldn't do that? Is that correct?
28-12-2023
04:53 PM
![Jacqueline1395 Jacqueline1395](https://a0.muscache.com/im/pictures/user/User-347409697/original/148546eb-706b-4dd0-b3af-cc2c089b5a9c.jpeg?aki_policy=profile_x_medium)
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28-12-2023
04:53 PM
The guest tried to extend her dates but they were blocked. It will not allow us to unblock them for her to use.
28-12-2023
05:20 PM
![Joan2709 Joan2709](https://a0.muscache.com/im/pictures/user/48df210c-f5a8-43c1-8a52-a325828313f7.jpg?aki_policy=profile_x_medium)
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28-12-2023
05:20 PM
Then it's probably the case that if you (as Host) tried to alter the reservation and extend the dates the same thing would happen...sigh
Just a thought, can you change your minimum stay setting to more than 30 days (say, 40 days instead of 30 or however many addl nights you need?) and min stay to 1 night? Would that unblock the dates? Be sure you have Instant Book off before doing that if you don't already. You can then change the default setting back to whatever you want after this is resolved. You could also try adding a custom trip length to the dates in question on your calendar?
I believe at this stage, if changing your default trip length doesn't work, then only Airbnb can unblock the dates and extend the reservation most likely. Wish I had a better solution?
Let us know if the above solves the problem? Might help another Host with the same situation.
28-12-2023
05:20 PM
28-12-2023
07:29 PM
![Jacqueline1395 Jacqueline1395](https://a0.muscache.com/im/pictures/user/User-347409697/original/148546eb-706b-4dd0-b3af-cc2c089b5a9c.jpeg?aki_policy=profile_x_medium)
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28-12-2023
07:29 PM
@Joan2709 I could try this. But I wonder if it would interfere wil the future guests? Our next two reservations are for 30 and 35 days.
28-12-2023
07:29 PM
28-12-2023
07:38 PM
![Joan2709 Joan2709](https://a0.muscache.com/im/pictures/user/48df210c-f5a8-43c1-8a52-a325828313f7.jpg?aki_policy=profile_x_medium)
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28-12-2023
07:38 PM
It should not affect any bookings you already have...only a future booking. This is why you should turn OFF Instant Book (which I assume you already have) while you are doing this:
- Turn OFF Instant Book
- Change your default stay settings as indicated
- Double check the dates are open on your calendar
- Either you or your guest can then change the check-out date using the alteration/change reservation feature. Only change the check-out date on the alteration page; not the check-in date.
Advise guest ahead of time you are doing this so they can either send you a request to accept, or you can send them a request to accept right away.
After you are done, return your default settings to what you had prior. Turn Instant Book back on (if you are using it) only AFTER this has all been accomplished. BTW, if you are doing long-term stays it's probably best NOT to use Instant Book.
28-12-2023
07:38 PM
28-12-2023
06:21 PM
![Mike-And-Jane0 Mike-And-Jane0](https://a0.muscache.com/im/pictures/user/17c34e01-9680-4117-b871-bb975bb573fb.jpg?aki_policy=profile_x_medium)
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28-12-2023
06:21 PM
@Jacqueline1395 it makes sense that you cannot open up the dates but I would have thought you can send an alteration request to the guest. Failing this you could be naughty and just accept a private extension to the stay. Doing this will break Airbnb's rules and potentially void Aircover.
28-12-2023
06:21 PM
28-12-2023
07:27 PM
![Jacqueline1395 Jacqueline1395](https://a0.muscache.com/im/pictures/user/User-347409697/original/148546eb-706b-4dd0-b3af-cc2c089b5a9c.jpeg?aki_policy=profile_x_medium)
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28-12-2023
07:27 PM
How do we send an alteration request?
28-12-2023
07:27 PM
28-12-2023
07:35 PM
![Joan2709 Joan2709](https://a0.muscache.com/im/pictures/user/48df210c-f5a8-43c1-8a52-a325828313f7.jpg?aki_policy=profile_x_medium)
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28-12-2023
07:35 PM
Go to your in box and find the last guest message
On the right panel you will see Reservation Details
Scroll towards the bottom and you will see "Change Reservation"
28-12-2023
07:35 PM
3 hours ago
![William1444 William1444](https://a0.muscache.com/im/pictures/user/d2fad8ed-d634-412e-af93-1ac02db901bf.jpg?aki_policy=profile_x_medium)
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3 hours ago
I've had the same situation arise half a dozen times. Just had the case where we unblocked the dates and sent an alteration request, and someone else requested to book within an hour. Not a fan of having to decline someone when they did nothing wrong. Which is what took me to this thread. How can we advocate for a more reasonable and convenient way for guests to extend their stays when the dates are otherwise blocked due to the minimum stay limit?
3 hours ago
3 hours ago
![Joan2709 Joan2709](https://a0.muscache.com/im/pictures/user/48df210c-f5a8-43c1-8a52-a325828313f7.jpg?aki_policy=profile_x_medium)
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3 hours ago
The only thing I can think of is to advise the guest before opening the dates to be sure they are available to immediately accept the alteration request. This should prevent others from requesting to book as hopefully the guest accepts within seconds of receiving the alteration request.
3 hours ago
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