Loss of super host

Sandhurst, United Kingdom

Since I lost my superhost I appear to have lost lots of bookings apart from one nighters. I have always got excellent comments about my service and provisions from guests! What can I do???

1 Reply 1

Huntington Beach, CA

Hi @Janette6 .

How did you lose your Superhost status?

never-displayed

guidelines

By using the Community Center, you agree to adhere to the Community Center Guidelines. By posting you agree to adhere to our guidelines

More from Support with your bookings

Level 1

Buffalo, NY

Retaliatory 1-Star Review After Guest Was Cancelled by Airbn...

Hi everyone,I could really use some help or advice from a Co... Latest reply

Hi everyone,I could really use some help or advice from a Community Manager. We recently had a guest whose reservation Airbnb... Latest reply

Level 2

San Francisco, CA

Frustrated by the review removal process

Could someone help me understand why a review that’s factual... Latest reply

Could someone help me understand why a review that’s factually incorrect and misleading is allowed? This guest wanted to che... Latest reply

Level 1

Swellendam, South Africa

Guest booked for one person and is bringing two persons. Thi...

The guest is suppose to check in tomorrow. She booked a suit... Latest reply

The guest is suppose to check in tomorrow. She booked a suite in my guesthouse for one person. when she said 'we' I responded... Latest reply

Community Manager

What’s your top tip for hosting guests traveling for work?

Hello everyone ,I hope you’re having a great week! Host... Latest reply

Hello everyone ,I hope you’re having a great week! Hosting guests who travel for work offers unique opportunities and ch... Latest reply

Level 2

New York, NY

Looking for a co-host in the Hamptons NY

I am looking for an experienced co-host for my listing in th... Latest reply

I am looking for an experienced co-host for my listing in the hamptons to help boost short term and off season bookings Latest reply

Level 3

Lahore, Pakistan

Airbnb Refuses to remove Retaliatory Review

I haven't slept from last 2 nights because of this issue I t... Latest reply

I haven't slept from last 2 nights because of this issue I took loan from bank and furnished a best in town apartment took a ... Latest reply

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.

Local Host Clubs

Connect and learn with local Hosts online and at meetups near you.

Help Center

Get help with your account, reservations, and more.

Log In

Language

One more step

Sign in for full access