Mishandled Case by Airbnb Rep resulted in $9200 re...

Forest, VA Level 2

For many of us who have destination rentals we have a prime ... Latest reply

For many of us who have destination rentals we have a prime rental season that we need stricter cancellation policy or we los... Latest reply

Lawrence, KS Level 2

I had a guest last week who broke my toilet seat. Not a mas... Latest reply

I had a guest last week who broke my toilet seat. Not a massive deal, but they didn’t let me know and left me unprepared for... Latest reply

Karlskrona, Sweden Level 2

Your review system and logic is so broken.. The guest booked... Latest reply

Your review system and logic is so broken.. The guest booked 2 weeks, was very disrespectful on arrival, wanted to have conta... Latest reply

Minneapolis, MN Level 2

I have a guest who just canceled their reservation just 4 da... Latest reply

I have a guest who just canceled their reservation just 4 days to their check-in and is looking for a refund. They say it's a... Latest reply

Atlanta, GA Level 2

Hello! I am fairly new to hosting and have had a future gues... Latest reply

Hello! I am fairly new to hosting and have had a future guest reach out to me indicating she needs to cancel. My policy is "s... Latest reply

Salt Lake City, UT Level 1

Airbnb canceled my apartment due to a host issue. I have in ... Latest reply

Airbnb canceled my apartment due to a host issue. I have in writing from Airbnb that I will receive a refund. I have been wai... Latest reply

Mishandled Case by Airbnb Rep resulted in $9200 refunded back to guest.