Mishandled Case by Airbnb Rep resulted in $9200 refunded back to guest.

[Dev727]

Hi, I urgently need help from a community manager who is ready to listen to me and look at the overwhelming amount of evidence that I have regarding this case. 

[Bhumika]

Hi @Dev727 , This looks like a huge amount and I understand how much worrying it must have been for you. Did you hear back from the Customer Support team regarding the case? Or if you reached out to them for further review? Please keep us posted if you still need any support with it. Hope this is being looked into!

[Helen3]

No-one here can advise you as you haven't said why Airbnb refunded the guest @Dev727 

[Marie8425]

@Helen3 @Dev727 

I agree you have to explain what occurred because looking at your reviews Guests are very happy.