Ms

[Lorraine546]

Please verify my booking of a gift card made on 19/12/24. A payment of $65 has been deducted from my account but no email has been received.

[Andrea6232]

Ciao @Lorraine546 ,

you should contact Airbnb Customer Service, this is a Community of Airbnb Hosts ...

Andrea

[Rebecca · Accepted solution]

Hello @Lorraine546  👋

As @Andrea6232 has shared, the Community Center is dedicated to supporting hosts in a different capacity than customer support. This community forum serves as a platform to facilitate meaningful conversations among hosts, encouraging open discussions about topics that matter to Airbnb hosts. 

If you head to this link > Airbnb Support- you'll be able to reach the Support Team. 

Hope this helps, 
Rebecca 🌟