Hi. I've charged a £400 cancellation fee from a reservation ...
Hi. I've charged a £400 cancellation fee from a reservation made several months ago. It has only just been brought to my atte...
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Hi,
I’m a new host, I have only hosted twice, and I keep getting inquiries from Chinese nationals requesting to stay longer than 30 days, sometimes even 3 months, and they all ask to communicate outside the chat via WhatsApp. They also ask to send photos and videos of my rental via WhatsApp which I refuse to. They have also asked to meet at the place. Very strange.
Additionally, they all have the same story- coming to my city to relax or to get to know the area. My rentals are in an urban area where people usually stay for events, work, or big concerts. People also come to see family sometimes, but it’s not like a beach rental or a paradisiac type of place in the woods that people go to relax.
They also say the same thing : they work doing wine trade and real estate, so when I ask about the company info and references they get upset, don’t respond, or ask to give the information via WhatsApp.
My profile specifically states that if you are requesting to stay more than 20 days I need to have your DL’s info, references, reason for trip, and a mid term rental agreement signed.
Eventually I have to decline the inquiry request because they simply stop replying. I’m a new host trying to stay on top of it, but I’m worried that too many inquiry rejections will affect my performance as a host.
Has anyone gone through something similar ? Does this type of thing affect your performance and rental exposure in the search tool?
I have reported those profiles already and explained the reason for decline as attempt to scam or violating the rules. Is there anything else I should do ?
thank you !
Larissa
Answered! Go to Top Answer
You will not be penalized for declining requests that break Airbnb terms of service - which a request to communicate outside the platform is.
Additionally, such requests are most likely scams of some kind, which you can indicate in your feedback to Airbnb when you decline the reservation.
I am getting the same requests. I will not approve these. Now they are being translated to English and it’s not until you click on the details of the message that it shows the previous Chinese writing translated to English.
They are all scams
Was happening to me 3-4 times
Don't give them any information about the property,they are asking weird questions like,if the property got security and garage and many more
Also they don't have profile picture and they are new on Aibnb
Hi @Larissa569
I recently posted about this including how it is a scam. You can read about it here.
David
Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host