Next button in calendar

[Chiara1586]

The "Next" button on the booking calendar, located at the bottom right, and the "Reset" button to its left, are both non-functional. I have already tried all the suggested troubleshooting steps, including refreshing the page, clearing my cache, logging out and back in, changing browsers, and reinstalling the app.

It's surprising that this issue has not been fixed, as I've seen it reported multiple times by other users. This bug is likely causing the loss of numerous bookings.

[Dave1585]

Same issue.

[Rebecca]

Morning @Chiara1586 👋

Sorry to hear that you're still facing this issue.

I have raised this with Airbnb and they have requested if you could share a video recording of being unable to progress with the 'reset' and 'next' buttons. 

Many thanks in advance, 

Rebecca 

[Chiara1586]

Hi @Rebecca,

thanks for your reply.

Here is the link:

https://drive.google.com/file/d/19s4ZsUlYyGMVKnBDo8RIRK7nGEeq-2iz/view?usp=drivesdk

[Rebecca]

This is fantastic @Chiara1586 - thanks so much. I will forward to the team right away. 😊

[Joan2709]

@Rebecca 

Other Hosts have reported this issue occuring when they haven't selected a location in the "start your search" field at the top and don't choose number of guests, but are only selecting dates and tapping the Next button.

[Rebecca]

Hi @Joan2709 ‌😊‌ 

Was this reported on the Community Center or elsewhere? I tried to replicate but it defaults to 'nearby' for me. 

[Chiara1586]

That's right, Rebecca. Selecting the number of guests upfront doesn't make a difference. It defaults to 'nearby'.

[Chiara1586]

Thanks, Rebecca! I appreciate you tackling this and hope for a speedy resolution.🙏

[Joan2709]

@Chiara1586 @Rebecca @Dave1585 

It is working for me, so that is odd.

I'm using an iPhone 14 iOS 18.6.1

[Chiara1586 · Accepted solution]

I found a workaround solution.

Here's a step-by-step guide for anyone experiencing this issue:

1- Click the "Start your search" field.

2- Enter your destination in the "Where?" field and select it from the dropdown list.

3- When the calendar appears, don't select any dates. Instead, click on "Where?" at the top of the page to go back to the search page.

4- Click "When" under the destinations menu. This time, select your dates from the calendar.

5- Click on "Where?" at the top of the page again. You'll now see your selected dates under the destinations menu.

6- Click "Who" and select the number of guests.

7- Click on "Where?" at the top of the page one more time. All of your selections should now appear correctly on the screen.

8- Click the magenta "Search" button in the bottom right corner of the page. All the properties for your selected destination and dates should now appear.

Quite awkward, but it solves the problem.

[Joan2709]

@Chiara1586 

Thanks so much for posting the workaround...

However, this is a BiG issue for guests. They should not have to use a "workaround" because there are issues with the App. Most will just get frustrated and go to another platform to book. This means Hosts and Airbnb are losing potential revenue.

@Rebecca @Dave1585