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Not able to complete my reservation

Answered!
‎23-04-2023 09:26 PM
Luiz-Paulo2
Level 1
Florianopolis, Brazil
‎23-04-2023 09:26 PM

Not able to complete my reservation

Hi, I am not able to complete my reservation because of an error in my payment. I have tried multiple cards and browsers, but it doesn't work and returns a message with no direction. Can someone help me?

‎23-04-2023 09:26 PM
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Top Answer
‎24-04-2023 07:47 AM
Joelle43
Top Contributor
Cannes, France
‎24-04-2023 07:47 AM

Hello @Luiz-Paulo2 

 

You've reached out to the Community Center of Airbnb where hosts try and help each other out so I can only suggest you contact the Customer Service number for Brazil which is:

 

+55 21 3958-5800

 

I'm sure they will be able to fix your problem!

All the best

Joëlle

View Top Answer in original post

‎24-04-2023 07:47 AM
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1 Reply 1
‎24-04-2023 07:47 AM
Joelle43
Top Contributor
Cannes, France
‎24-04-2023 07:47 AM

Hello @Luiz-Paulo2 

 

You've reached out to the Community Center of Airbnb where hosts try and help each other out so I can only suggest you contact the Customer Service number for Brazil which is:

 

+55 21 3958-5800

 

I'm sure they will be able to fix your problem!

All the best

Joëlle

‎24-04-2023 07:47 AM
0 Likes

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