Rebecca1603 Level 2 Firm vs Strict cancellation policy I have Firm cancellation policy. After a recent cancellation... Latest reply I have Firm cancellation policy. After a recent cancellation I found out this policy gives 50% refund if they cancel 15-7 day... Latest reply
David3836 Level 2 California, United States Guest Brought 19 People After Booking for 9 – Airbnb Refusin... I’m a host dealing with a frustrating situation and looking ... I’m a host dealing with a frustrating situation and looking for clarity—and support—from the community. A guest booked my pro...
Tony134 Level 10 Sarasota, FL Why do guest not look at the Check-in instructions? My check-in instructions are unfortunately broken. No matte... Latest reply My check-in instructions are unfortunately broken. No matter what I do, send a picture, ask, beg, demand, less than 30% of m... Latest reply
Michelle4311 Level 1 Huntsville, AL Has anyone ever had their listing suspended due to a false a... I have been a super host for over three years and I love wh... I have been a super host for over three years and I love what I do. There is another host in the same community that is som...
Adelline1 Level 1 Bali, Indonesia Review Policy Inconsistency: Removed Twice, Reinstated Twice... Hi everyone,I’m a long-time host in Bali and usually prefer ... Hi everyone,I’m a long-time host in Bali and usually prefer to resolve things quietly, but after weeks of trying to address a...
