Brian1775 Level 1 Brentwood, NH Bed Bug Scam I’m in a brutal situation. Had a guest claim there was a... Latest reply I’m in a brutal situation. Had a guest claim there was a bed bug issue at the house. I was horrified. An Airbnb case ma... Latest reply
Susanne738 Level 1 Vienna, Austria How Do You Deal with Underreported Guest Numbers in Bookings... Hello everyone, I’m Susanne, a host from Austria. Overall, I... Latest reply Hello everyone, I’m Susanne, a host from Austria. Overall, I’m very happy with my bookings and guests. However, I’ve noticed ... Latest reply
Regina1106 Level 2 New York, NY A review clearly violating Airbnb review policy was removed ... A retaliatory 1 star review posted by a guest who also attem... Latest reply A retaliatory 1 star review posted by a guest who also attempted extortion was initially removed by Airbnb and then reinstate... Latest reply
Robin1482 Level 1 Chicago, IL Airbnb refusing refund My husband booked a long term (~6 week) rental for us while ... Latest reply My husband booked a long term (~6 week) rental for us while we are doing some renovations in our home. The first rental we bo... Latest reply
Baljit6 Level 1 Air B&B won’t refund me. Hi,This is regarding an Air B&B booking that was made from t... Latest reply Hi,This is regarding an Air B&B booking that was made from the 1st August - 31st August in the UK. The full payment was for £... Latest reply
Katie1709 Level 2 Abnb not responding to me despite my house being trashed Hello, looking for some help. I am a superhost with a 4.9 st... Latest reply Hello, looking for some help. I am a superhost with a 4.9 star rating and I had a guest that stayed for one night and then fa... Latest reply