Opinions on my first bad guest review.

[Lonnie29]

A bit of backstory.  I started listing a small apartment through Airbnb last October and so far have been blessed with good guest. 

This one night was for one guest ( I check so I can stock accordingly) well her and her mom got out of the car.  When I checked later the reservation stated for 2? What? Guess she changed it, oh well doesn't really matter but there was a third arrival - her daughter. 

The guest opened our meeting with " so when is it quite here? 10? It gets quite after 10 at night? " People my neighbor was trimming at 15:30 on a Tuesday. And another neighbors dog was barking at the strangers, he calmed down after a couple minutes. After I assured her that normally is quiet she went to get their bags and commented again about the noise level.   

I just let it go.  

After the last guest left on time I started to air out the place and checked the hot tub,  67° 😮 and there was a filthy brown 4" tub ring!  Some of that slime was in the bathroom shower too.  Appliances not returned to storage area; you could tell most everything had been gone through, and there was a broken vent register. 

Here is what I put together as a review. 

The stay was brief, one night and I believe #$#$# and family enjoyed themselves as they took advantage of most everything available. However, setting the place to rights took twice as long than normal.

Thoughts?

[Emiel1]

@Lonnie29 

Guests have to right to use everything available, even for a 1 night stay.

I consider the review as somehow "sarcastic".

[Lonnie29]

It's been a year or so since I posted this question. And I have to say I'm still glad that I chose to do Airbnb. There's been one more bad review which I never responded to mainly because if they'd have read the listing and looked at all the pictures there wouldn't have been an issue.  Honestly I don't believe it hurt my turn over rate, just the rating shown on the listing. 

Thanks to all who reminded me that the people paid to use my place just because they might not be as neat as I would be doesn't make it something I should get upset over.   Still I have to wonder why people would move your furniture - like the kitchen table and chairs into the bedroom 😄 🤔 or why one would turn off the cold water under the kitchen sink? 

 I have no regrets turning the apartment into a BnB and a majority of the guest are wonderful.  

[Ann72]

@Emiel1 has a point.  You could edit it down to “X brought more guests than the reservation called for, and setting the place to rights took twice as long as normal for this one-night stay.”

Sounds like an annoying guest.

[Lonnie29]

Oh absolutely; everything in the apartment is for the guest to use. My issue was not putting them back and how they were stowed. It looked like they threw them in...  The 🤷‍♀️ IDK I've had other guest oops and they were up front about it. One guest's hair treatment didn't fair well with the tub.  Ruined the pillowcases.   But I appreciated being told in advance what to expect. 

More I needed to vent maybe.

I had already written a review and don't believe it's as snarky.  

Thanks both for your input.

"While blank and her family were pleasant I wasn't happy with how they left the place."

Then rated 4s for cleanliness and following the rules.