Should I contact a guest who cancelled hours before check in...
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Should I contact a guest who cancelled hours before check in with no explanation? Thank you!
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If a guest throws a party and behaves violently, how can I kick them out?
Hello @Mafuz1
Read the Airbnb article below on how to contact someone when you are feeling threatened by a guest. It's a good idea to have e but this incident documented but there's not much they can do their end I fear and your best bet is to contact the police.
https://www.airbnb.co.uk/help/article/3063
Good luck and stay safe
Joëlle
I would suggest
a) vetting guests carefully to minimise risk of attracting partygoers
B) being proactive and having cameras at the property so you can shut down parties before they start
c) having system in place to shutdown unruly guests to include having an agreement with a local security company to help you close parties down
Hello @Mafuz1,
Please let us know if there's any news.
Best,
Alex
thanks for your response!
I experienced this on Halloween last year. Over 30 people came into the property, even though the maximum allowed is 6 guests. I contacted Airbnb, and they cancelled the booking and told the guests to leave, but they didn’t. I called the police, but they arrived after 4 hours and didn’t ask them to leave. The guests finally left the next morning. I found a lot of damaged items.