Payment of deposit using gift card

Shaun615 · ‎12-02-2025

Hi

I was given 2 gift cards to use to make a booking on AirBnB for a family trip.

Why can't I pay the deposit using the gift cards, I want to pay the deposit now using them, and pay the remaining balance when it's due by debit card.

Elisa · ‎13-02-2025

Hi @Shaun615 😊,

Thank you for asking this question in the Community Center!

I'm sorry about this situation. Did you try reaching out to Customer Support for more clarity?

Warm regards 🌻,

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Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center

Shaun615 · ‎13-02-2025

I did, initially I was told that I could and they tried to talk me through it, however then they looked into it further and was told no i couldn't, but they couldn't tell me why.

I fail to see why I can't use a gift card to pay the deposit. Surely they are still getting paid.