Airbnb support has decided to side with host for only 50% re...
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Airbnb support has decided to side with host for only 50% refund despise going against their Guest Safety Policy We booked a ...
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Hi
I was given 2 gift cards to use to make a booking on AirBnB for a family trip.
Why can't I pay the deposit using the gift cards, I want to pay the deposit now using them, and pay the remaining balance when it's due by debit card.
Hi @Shaun615 😊,
Thank you for asking this question in the Community Center!
I'm sorry about this situation. Did you try reaching out to Customer Support for more clarity?
Warm regards 🌻,
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I did, initially I was told that I could and they tried to talk me through it, however then they looked into it further and was told no i couldn't, but they couldn't tell me why.
I fail to see why I can't use a gift card to pay the deposit. Surely they are still getting paid.