Phone number verification

[Peace26]

I have been trying to send a message to a host but I was asked to verify phone number which I did. But I can't send a host message because they keep asking me to verify phone number. What do I do?

[Joan2709 · Accepted solution]

@Peace26 

Suggest you contact Airbnb to help resolve.

[Peace26]

It has been verified. Thank you

[Emilie]

I'm glad to hear it's now resolved, @Peace26!

Did it just need a bit of time or did you need the help of customer support in the end? It would be good to know as it might help future guests in a similar situation. 🙂

Thanks,

Emilie

[Peace26]

Yes, it took some days after the phone number verification before I was able to message a host. I didn't contact customer support.