Accepted a booking with a guest with 11 trips and no reviews and.... a truly nightmare! After being asked to mention their expected arrival hour, no answer came for her after more than a month, then at the check-in day send a message by 16:00, telling she was arriving around midnight, when the check-in hour is set between 16:00 and 21:00. (I've made hundred's of check-ins after those hours, even by 4 am, but always after talking and managing things before with the guest).
This particular guest, after my message by 16:00, telling her that it would be difficult to do the check-in after 21:00, ignored my message and by midnight send a message wanting to come in, imposing her own rules and making me wonder what would come next!
So..., trips without reviews mean problems. Every host have pleasure to write a review, when things go well and almost everything hosts know that, so Airbnb should share this concept in it's policies. No reviews, no instant bookings, no stress! Hosts have souls 🙂