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Pre-booking message

‎01-06-2016 12:18 PM
Traci1
Level 7
York, ME
‎01-06-2016 12:18 PM

Pre-booking message

Can someone explain at what step in the process a guest receives the 'pre-booking message' and any advice on what it should say? Thank you in advance!

‎01-06-2016 12:18 PM
16 Replies 16
‎07-10-2019 02:13 AM
Terri38
Level 10
Auckland, New Zealand
‎07-10-2019 02:13 AM

Assume the guests don't get the welcome message.  Send it yourself.

I really wish AirBnB would not release the property address until all the (supposed) pre-booking questions/acknowledgements were answered by the guest!

‎07-10-2019 02:13 AM
‎14-05-2021 07:32 PM
Ryan111
Level 6
New York, NY
‎14-05-2021 07:32 PM

Just to update this.  I have instant book TURNED OFF but guests still see the message and I could not amend it unless I turned instant book turned on.  Seems like a flaw.  

‎14-05-2021 07:32 PM

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