Privacy violation by host, Airbnb removed my review

[Amanda2473]

I stayed at an Airbnb rental at Silverado Resort in Napa Valley and the host used the security camera to spy on me, make false accusations and try and collect additional fees.  All of her accusations were unfounded yet she recorded video of me and others outside of my unit to make erroneous claims.  I felt compelled to write a review of my experience as this was an extreme violation of my privacy and the host behavior should be addressed.  Airbnb removed my post and has told me there is no option to publish again citing the facts of my stay were perceived as retaliation.  It's appalling.

[Mike-And-Jane0]

@Amanda2473 Without knowing what you wrote and what messages were shared prior to this it is impossible for anyone to really comment. Hosts are now able to get retaliatory reviews removed but the level of 'proof' required that a review is retaliatory is quite high. 

[Stephanie2802]

Did the listing say there were security cameras? I have security cameras and it's listed as such, so if they are on the listing (and if airbnb deleted your comment knowing you mention cameras, I'm going to assume they were given that it's a policy violation not to have them listed), I don't know if you can call it spying. That said, if the host 'made up' claims based on the footage, did you ask for a copy of the footage? You're entitled to it where the claim is concerned, but at the end of the day, security cameras on the property isn't spying, it's simply a safety measure.

[Ryan-And-Kristen1]

Was the host’s named David or Bijou Getaways? We had an awful experience if you want to read about it here.

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**[Link with identifiable listing information removed in line with the Community Center Guidelines for privacy reasons]

[Joan2709]

@Amanda2473 

Having exterior cameras at the property (properly disclosed on the listing) is not "spying". Airbnb allows the use of exterior cameras for the security of guests and the property. BTW, most short term rentals have exterior cameras. Hotels all have exterior cameras as well.

You didn't say what the Host accused you of?

Were there unregistered guests observed? All guests staying should be listed on the reservation per Airbnb policies. Is this why the Host requested addl fees?

Ground Rules for Guests

https://www.airbnb.com/help/article/2894