@Inga191 Private feedback when you go to do the review means that you are sending it to the guest, and not making it part of the public review. But if it was the section that says it won't be shown to guests, that sounds like a glitch. Are you sure you didn't get those sections mixed up?
This feature is used usually to either thank the guest for booking with you, or to mention something you think they should be aware of, but that you didn't want to put in the public review, either because it could be embarrassing to them or you feel that they simply didn't know but are the kind of guests who would take it onboard the next time they book an Airbnb.
For instance, if you had an 18 year old guest who was very nice and polite, communicated well, and left the place clean, except for a pile of dirty dishes, you might want to not make it sound in the public review like they left the place dirty and feel they just didn't realize that wasn't okay- they are young and hopefully open to learning what is acceptable. You might send them private feedback like "Hi XX. It was obvious that you spent time tidying up before leaving, which I really appreciate. So I guess you just assumed that it's okay to leave dirty dishes for the host to wash. I wanted to let you know that many hosts would give you a bad review for that- guests are expected to wash the dishes they dirtied. A coffee cup and a cereal bowl is no big deal, but a pile of last night's greasy dinner dishes is. As this was your first Airbnb stay, I thought it best to just let you know privately, for the next time, as otherwise, you were a great guest."
A guest once left me a nice 5* review, but menntioned in private feedback that there was a lot of cat hair on the patio cushions. I really appreciated that she hadn't put that in the public review, as the cat was a stray that had decided quite recently that she lived here, and I really hadn't noticed the cat hair. So now I make sure to vacuum those cushions.
