Problem of pricing ! Platform does not give the right total amount

Kid-and-Family--0
Level 2
Kalamata, Greece

Problem of pricing ! Platform does not give the right total amount

Hi airbnb team !

I need your help in behalf of Kid & Family Charity that I am helping on airbnb account as a legal representative . 
my name is ROUMPINI Terzaki 

 

today I have reported already 

on the phone - contacting you 

on the platform asking for immediate help on pricing 

here now 

 

Regarding the demands of 2 future visitors 

the TOTAL amount and ALL AMOUNTS of pricing are so so so wrong 

We are desperate 

the visitors loose their trust !!

as you declare as a total 109€ for 28 nights when we have deleted ALL deductions !

all offers ! Deleted !

automatic pricing Deleted deactivated !!!

price per night 65€-98€ !!!

total 109€ for 28 nights 

 

HOW IT COMES !!!

we have already 2 cases in a day 

 

FLAT PAGE NAME 

 

Best Located Villa Melina - Lixury Bohemian Escape !!!

 

please fix the problem 

it is technical !!!

we can do nothing about !!

best 

Roumpini 

**[Phone number hidden due to safety reasons - Community Center Guidelines]

3 Replies 3
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Kid-and-Family--0 this is a community centre not Airbnb. However the problem you describe has happened before when hosts add a monthly price and input the nightly price for the month rather than the monthly price. Go into pricing and monthly prices and see if this is the issue with your listing.

Απαντήσατε τόσο γρήγορα και τόσο συγκεκριμένα ! Ευχαριστώ πολυ ! Η ομάδα airbnb ακομη δεν έδωσε απάντηση στο θέμα . 
ευτυχως έγραψα στο club σας 🌷

@Kid-and-Family--0 Do let us know if this is the issue.