Dear Airbnb community!
I have same problem, I started work with Airbnb since 2013, have more then 1000 reviews and SuperHost status for years. After war my previous guests started make bookings for support me and many new people.
But 09 March Airbnb blocked me and none of payments send after that… People wrote me and asked opened calendar, I said I cant… They tried and tried… Even today thay try! People who did bookings, asked me – Did I get money? I said no..Even people tried called Airbnb support… Nothing.. I also many times called support, but all I heard was – sorry, wait and another… So 1 month no any new booking, no any support and even no payments for bookings done…
Today, 06 Apriil, AFTER 1 month I got same letter as Yulya said, and also Airbnb ask some documents and another things for prove something regarding new properties I added after 03 March…None I added after 03 march.. And Airbnb said if I not do that They delete my account, cancel all bookings , refund all payments and even I will not be able make bookings myself…
Hope Airbnb will check my account and account of Yulya and another Ukrainian hosts and hope Airbnb will take right decision and allow Ukraininan hosts work, allow Ukrainian hosts live, allow Ukrainian hosts take payments, allow Ukrainian hosts make bookings and support us this hard time.
Regards, Sergey
Kiev, Ukraine