Response times for enquiries

Mike-And-Jane0
Top Contributor
England, United Kingdom

Response times for enquiries

We have just had an enquiry and the countdown clock says we have to  'Respond within 04:13:20 to maintain your response rate.' 

Since when did Airbnb have a 4 hour response time?

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Mike-And-Jane0 

I have experienced this sometimes with an inquiry, but after a while (or by doing a refresh of the page) the time reverted to "normal" values. Maybe it will happen to your inquiry also ?