Safe guards for zero review guests

[Shelly-and-Carter0]

Lately we've had a number of zero review guests trash things and smoke up our houses. These people never reply to damages and assumably drop their zero review account and make another. 

I'd really like the ability to set up a damage deposit ONLY for zero review or negative review guests. 

I don't want to use airbnb's "profile pict" or "positive review" requirements for all guests. I have had many great guests with no profile picts or non-face pict.

Anyone have a way to implement this?

[Christopher2122]

You’re absolutely right to be concerned — it’s frustrating when a few bad actors take advantage of the platform. Unfortunately, Airbnb doesn’t currently allow hosts to set damage deposits selectively based on guest reviews. One workaround could be to use third-party tools or services that handle guest screening and deposits (like Superhog or Safely), which may offer more flexibility. You might also consider setting stricter house rules and enabling identity verification for all guests. It’s not perfect, but it may help reduce the risk. Hopefully Airbnb adds more nuanced controls in the future.