Sending localized scheduled emails to improve guest communications & experience.

[Peter3446]

I'm a newbie host, but spent many years in software and CX. I'm surprised that a global company that delivers a localized UX for guests online & in the AirBnB app, doesn't enable hosts to do the same in scheduled emails?!  Relying on guests to hit the Translate button for important check-in instructions, for example, is not a great experience. Is there a way to allow hosts to use a shortcode to determine which localized message to send? 

[M199]

@Peter3446 

Don't know what you mean by CX and UX???

Scheduled messages with short codes are available on Airbnb messaging.

There is a translate button that is attached to messages, if not automatically translated.  But it dies fail occassionally.

I use short codes all the time.  Search Airbnb articles for instructions.