Site Not Working

[Jane1077]

It has been over a few months now. Your site has done something that has created an issue with access and visibility. I've tried removing the page from my favourites bar and reloading, that was worse, now I simply cannot get back into the site. Your system must be compromised. Please check the settings with your IT. This is a major issue as I run my B & B and now I can only access Airbnb via my phone. Has someone hacked into your site and tampered with settings and/or existing customers????

What is going on?

Jane from Moonee beach NSW Australia.

[Joelle43]

Hello @Jane1077 

Can you not log into your host account via this link by clicking on the three lines far right hand corner?

https://www.airbnb.com.au/

An often given advice by the community managers is to clear all caches and to use a different search engine - Firefox, Chrome

[Elisa]

Hi @Jane1077 😊, 

I’m sorry about this.

Have you been able to clear your caches and try a different search engine, like Firefox or Chrome, as suggested by Joelle?

Looking forward to hearing from you!

[Jane1077]

When I am back home later today I will try this. Thank you

[Frances3408]

@Jane1077 . Hi Jane, I use Firefox and noticed earlier this year that there are new cookie permission options being prompted each time I reboot and then login to Airbnb (I tend to have fairly heavy no cookie settings). May not be related but worth checking.