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[Steven1632]

Please help me out

the airbnb support is **bleep**ty

i have been trying to book for 20 days now

same error every time

i have invested and i have waited so long

$1100 gift credits just useless in the app

[Bhumika]

Hi @Steven1632 ! From your post it seems like you're facing some issues with gift cards. Did you hear back from the Support team since the time you posted?

[Steven1632]

HI Bhumika , I am in contact with Airbnb support for the  whole month now. Till this date 

all they did is:

- change around 80 different agent, I had to explain the situation to everyone of them again

- nearly around 50 of them asked me to try several trouble shooters and I did , nothing happened 

still same error

-10 of them put me on hold for an average of 35 mintues each

-15 of them asked me to 24 hours because I tried too many times to book , those trouble shooting  exercises come in handy

-and 15 of them transferred my case to the specialist

Department which I guess are located in area 51 , and a customer  cannot reach them !

I put gift cards worth of $1100 in my account

naturally/legally I should be able to book my airbnb with just my gift credits and won’t have to pay 

Apparently  that’s not the case , many of the agents even asked me to pay for the booking from your debit card and several asked to change the payment method!

this is crazy

[Nyashia0]

Hi @Steven1632! Did you ever figure out how to solve this problem?