Something went wrong message when trying to reserve

[Allomy0]

I am trying to reserve a house and messaged the owners. They approved me to book and I keep getting a something went wrong message. I tried booking others and same results please help.

[Lorina14 · Accepted solution]

@Allomy0 

First I would try doing the following: 1) log out of Airbnb on the desktop or app, 2) clear your cache/cookies from your browser’s history, 3) Restart your computer/phone/tablet, then log back into Airbnb. See if that helps with the situation. If not, then I would call Airbnb customer support at +1 (415) 800-5959. Let them know what is happening and ask them how to fix it.

[Alex]

Hi @Allomy0,

Hope you had a great weekend. I'm sorry to read that you are having issues when trying to connect with hosts. Did the issue persist? If it did, were you able to contact Customer Support? I'm attaching the link from the Help Center to contact Airbnb Support here.👈

Let us know what the situation is in the comments.

Kind regards, 

Alex