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Patrick116
Level 3
Singapore

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I intermittently gets this message while trying to log on to Airbnb website. It happens to all IE, Firefox and Chrome. I already tried deleting my cache and cookies and updated the browsers to the latest version. Still intermittently having this issue. Anyone else encounter same prloblem before?

19 Replies 19

Same issue and now is stuck in a far away city sleeping in my car cause of this

Sophia
Former Community Manager
Former Community Manager
London, United Kingdom

Hi there @Brett495, I'm really sorry to hear this. I just wanted to let you know that I've raised this with the relevant team, hopefully they'll be in touch with you very soon. 

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Sophia
Former Community Manager
Former Community Manager
London, United Kingdom

Hey @Chad564 it's been a little while since you posted, I was wondering if you're still experiencing the same issues? If so, could you please provide some more information? 

Additionally if you don't mind, could you try these following steps:

📌Log out (on all affected devices/browsers)
📌Close all browser windows/tabs (on all affected devices/browsers)
📌Open ONE new window (on all affected devices/browsers)
📌Clear cache and cookies and browser history (on all affected devices/browsers)
📌Delete & re-install app (if applicable)
📌Log in with your email from your account

Do let me know how you get on 😊

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I've tried everything from new browser. Restarting phone. Deleting app. Reinstalling app. 

I am constantly getting this message. 

 

Having trouble replying to guests/enquiries and everything I try to do on listings comes back with this error.

 

Very frustrating. Can't operate hosting if this continues 

going through the same issue, it is April 22,2024. It seems to be an issue for many users (based on reddit comments as well) I can't believe they are not able to fix this issue for 8 years...