Submitting review appeal as a Co-host

Submitting review appeal as a Co-host

I am a full-access co-host for two different hosts, but when I tap “Get started” to submit a review removal request, the app only shows me two reviews from Host A, and none of the reviews for Host B, even though I co-host all of her listings with full permissions.

I need to dispute a review for Host B (as she requested), but I cannot see any of her reviews in the review removal section. It only shows 2 of Host A reviews, and not even all of his reviews - just two.

I would really appreciate clarification so I can properly support both of my hosts.

Thank you.

2 Replies 2
Elisa
Community Manager
Community Manager

Hi @Livoro0 😊

Thank you for asking this here.


Have you been able to learn more about this in the meantime?


I’m tagging a few hosts to see if they can help you with this: @Joan2709 and @Helen3.
Thank you in advance!


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Helen3
Top Contributor
Bristol, United Kingdom

Sorry not something I've come across before - did Airbnb customer support have any advice when you contacted them? @Livoro0 

 

I can't see you as a cohost on the listings on your profile - perhaps that's what's causing the issue.,

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