Hi Michele,
thank very much for your incites , much appreciated 😊.
i have been hosting for 6 years, 5.5 years all excellent reservations from Airbnb, I have mostly 4.8 to 5.0 guest satisfaction, and offer a high end service, price wise I use price labs to set the rate daily, depending on local market, and my input , from low price mid, and higher , again depending on the market, and what Pricelabs think are the competitive rates for my area , guests demand +++ i offer guest 2 separate villas with heated pools, designer interiors, keep updated ever 3 months.
cleanlyness top notch as I find it’s the most important part of offering your guests the best.
Since 6 months ago , I started to stop reviving reservations, by 30% then 80% month later and now it’s 100%?no reservations, luckly I have many reservations from Booking.com and VRBO , but overall I’m down by 15-20%
I have gone through all Airbnb fact for improving your algorithm, but nothings changed , my 2 nd villa has happened exactly the same, but daily shows “preference guests “ listing, but no reservations, my 1st villa is superhost ranking, but as I have no reservations coming in from Airbnb, so I’ll automatically lose that badge.
Commision payed to Airbnb is 15% here in Spain, and I was paying avarage per reservation 400$ US as most my reservations are 3 to 10 nights stay. So Airbnb was collecting large amounts every month.
Only thing that I can think of that it could be affecting “no reservations “ suddenly, is due to not updating all my photos, should I do that anyway , as the villas have changed little, but still up to date in every way, furniture, decor, equipment, mostly new , payed TV is included like Netflix, and all live sport, that’s a big extra cost , but I know guests appreciate it.
many thank for taking the time for reading my issues, sorry for the bit of incorrectly wording, it’s now 3 pm here.
kind regards, Richard
PS I offer guests a large welcome food basket , plus more in the refrigerator, cost total around 75$ per basket , ++ fresh bread and crusants . I’m the only one offering such in my area.
