Superhost status

[Luz688]

What is the criteria for superhost status and how often is the evaluation. When is the next evaluation? Thank you. 

[Joan2709 · Accepted solution]

@Luz688 

What's Required for Superhost?

https://www.airbnb.com/help/article/829

Guest Favorite is probably more important these days as guests can filter a search by Guest Favorite status but not by SuperHost.

Guest Favorite

https://www.airbnb.com/help/article/3495

[Luz688]

Thank you Joan for this information.

By all accounts I'm on track for both "guest favorites" and "superhost status". I know superhost is next evaluated on October 1st, but when is guest favorite evaluated. I'm also trying to locate the "performance" tab on my sight as mentioned in the information you sent me. Would you happen to know where i may find it?

Thank you so much. Joan!

Regards,

Luz

[Joan2709]

@Luz688 

You can find answers to questions by searching the Airbnb Help Articles:

Tap Menu (3 lines top right)

Choose "Get Help"

Guest Favorite is evaluated by Airbnb daily (so they say)

Insights/Performance second option on Menu

[Luz688]

Thank you Joan!

[Bhumika]

Hi @Luz688 , I am so glad to read that you interested in learning more about the Superhost status! 🎉 How are the stats looking for you for the next evaluation?

Would you like to engage with or read more tips from experienced Superhosts? Do let me know and I'll be happy to help you connect with a few hosts in our Community Center 🌻

Regards,

[Sara11457]

Be sure you solicit reviews from all guests. I just had my superhost status pulled because I technically had "Zero stars" for the past quarter. But it is because I have had the same guest (long duration) do repeat visits over the past year! It doesn't seem like this is the most accurate way to do things, to penalize consistently good hosts for a "technicality".  

I've outlined my issue in this posting:

https://community.withairbnb.com/t5/Help-with-your-business/Superhost-Status-was-pulled-for-quot-no-...

I hope you've had a better experience!

I'm disappointed with AirBnb