There isn’t a way to block guests???

[Eric5926]

I have guest threatening to report my Airbnb. My listing is legal and fine, but the guest is upset about not receiving a full refund. Now I’ve been getting messages for the past two weeks from this guy and I can’t seem to block him. I reached out to support and got no help, they referred me to this article that is outdated and doesn’t work. 

https://www.airbnb.co.in/help/article/2020

Is there really no way to block guests from messaging you and booking your listing? 

[Helen3]

Are you saying that when you followed the advice on the link you provided it didn't work @Eric5926 ?

[Eric5926]

Hi! 

Yes, and I also reported the guest as offensive and still got nowhere. 

[Suzanne302]

It would be really nice if Airbnb allowed this. I have a guest who I've already hosted twice who has been a major pain.

On her second stay she changed the date, then after changing the date asked if I could cancel because it was supposed to rain, but then decided to come anyway.

She instant booked for a third stay, then a week later asked to alter THOSE dates. Then after the alteration she asked to change the date AGAIN because she forgot about something else she had going on. At this point I was done dealing with her so I blocked all upcoming weekends and told her I didn't have anything else available but she could cancel for a full refund. She canceled.

But she can instant book again in the future and I'd really love to not have to deal with her again.