They gave us Superb Review by giving them a more better service.

[Rey3]

People have different background and personalities who came to our small unit in the middle of Quezon City Philippines. 

Being a Superhost on Airbnb means that we have consistently provided excellent service to our guests, resulting in high ratings and positive reviews. Despite of some challenges, we want to ensure our guests having a great experience when staying in our unit.

Communication with our guests before they arrive.

After their stay, we try to gave them a fair and honest reviews.  We want to thank them wether they are excellent or not. Surprise we did it at this time.

[Paula]

Hello @Rey3, thanks so much for sharing this with our Host community.

Indeed, as you mention, communication is a key factor for success in hosting, among others. Your insights are very valuable to us.