Very stressed.
Had booking this weekend just gone
Last Thursday I received email from host asking me to send security deposit direct to private bank account.
Knowing this is Against policy I reached out to air b&b support who said raised urgent response within one hour.
I didn't receive any support. Arrived at house following afternoon. Host very intimidating and threatening. No signal or internet at this point.
Had to send money in order to make self safe.
Contacted air b&b support as soon as returned home. Asked why they have allowed this along with other questions.
My daughter took video of intimidating altercation with host.
Airb&b have closed support thread, offered no support, no option to send video and messages, no support at all.
Last message on thread states we are sorry we cannot offer you any help...etc
I feel so abandoned by airb&b. Does anyone have any advice. This can't be right to leave me like this.
