Sara8246 Level 5 Phoenix, AZ Airbnb Failure to Remove Retaliatory Reviews Airbnb recently denied my request to remove a biased, retali... Latest reply Airbnb recently denied my request to remove a biased, retaliatory review after a guest, even by her own admissions, caused si... Latest reply
Rebecca2557 Level 1 Greenville, SC Reviews Why does Airbnb stress that hosts should be honest in their ... Latest reply Why does Airbnb stress that hosts should be honest in their review of guests if they are going to allow guests to remove thei... Latest reply
Gabriella666 Level 2 Westborough, MA AIRBNB REFUSES TO HONOR ITS POLICY For the past two years I've demonstrated that I'm a honest, ... Latest reply For the past two years I've demonstrated that I'm a honest, dedicated, and kind superhost with three listings with 5-star rev... Latest reply
Wale181 Level 1 How do you handle an unfair rating? I've worked diligently over the years to maintain my 5.0 rat... Latest reply I've worked diligently over the years to maintain my 5.0 rating and superhost status, consistently providing exceptional serv... Latest reply
Astrid560 Level 1 Cambridge, MA Host Provided Conflicting Instructions Then Penalized Us for... The host gave conflicting instructions regarding garbage dis... Latest reply The host gave conflicting instructions regarding garbage disposal. When we proactively asked how to handle the trash, the hos... Latest reply
Elisa Community Manager What do you include in your welcome message? Hello everyone, and wishing you a great week! Today, I... Latest reply Hello everyone, and wishing you a great week! Today, I’d like to talk about the welcome message. It’s that first little... Latest reply